Privacy Policy

Last updated: [EDIT ME: e.g. May 12, 2026]

About this policy
Information we collect
How we use information
Mobile information & SMS data
When we share information
How long we keep information
Your rights
Security
Children's privacy
Changes to this policy
Contact us

1. About this policy

This Privacy Policy describes how HeyZeus Brands LLC ("HeyZeus Brands," "we," "us," or "our") collects, uses, and discloses information about you when you visit heyzeusbrands.com, interact with one of our brands, or communicate with us by email, phone, or text message.

HeyZeus Brands operates a portfolio of independent trade names ("doing-business-as" names) under one parent legal entity. This policy applies to all of those operations.

2. Information we collect

2.1 Information you provide directly

When you contact us through our website, place an order, book an appointment, or otherwise interact with one of our brands, we may collect:

Your name
Email address
Mobile phone number (only if you provide one)
Mailing or shipping address (only if relevant to the transaction)
The content of messages, inquiries, or orders you send us
Your SMS opt-in status, with timestamp

2.2 Information collected automatically

When you visit our website, we may automatically collect:

Pages visited and approximate time on each page
Browser type and operating system
Referring URL
IP address (typically truncated for privacy)

We do not use third-party tracking pixels or advertising networks on this website.

3. How we use information

We use the information we collect to:

Respond to your inquiries, fulfill your orders, and provide customer service
Send you operational messages (order confirmations, shipping updates, appointment reminders) by email or text — but only by the channels you've consented to
Operate, maintain, and improve our website and our brands
Comply with applicable legal obligations, including tax, fraud prevention, and consumer protection laws

We do not use your information to sell advertising or to train AI models.

4. Mobile information & SMS data

Required disclosure — please read No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not sold, rented, or shared with third parties or affiliates for their own marketing purposes. Information sharing to subcontractors who support our messaging infrastructure (such as our SMS service provider) is permitted only to the extent necessary to deliver your messages, and is never shared with third parties for their own purposes.

4.1 What we collect when you opt in to SMS

When you opt in to receive text messages from us, we collect:

Your mobile phone number
Which consent type(s) you selected (customer care, promotional, or both) — these are collected separately
The date and time of your opt-in
The form, page, or method by which you opted in (e.g., website contact form at heyzeusbrands.com)
Your subsequent opt-in and opt-out activity
The content of messages you send to us and we send to you

4.2 How we use your mobile information

We use your mobile phone number only to send you the types of messages you have explicitly consented to receive:

Customer care messages (if you opted in) — responses to inquiries, support follow-ups, appointment coordination, order updates, and service-related communications.
Promotional messages (if you opted in separately) — offers, discounts, event announcements, service updates, product announcements, and educational content.

Customer care consent and promotional consent are collected separately and independently through distinct opt-in checkboxes. Opting in to one does not constitute consent to the other. We use your mobile number only for the message types you have consented to, and to honor opt-out requests and maintain a record of consent as required by law.

Consent is not a condition of purchase. You may submit an inquiry or purchase a product or service without opting in to any SMS messaging.

Message frequency varies. Message and data rates may apply. Users can reply STOP to unsubscribe from all messages at any time, or HELP for assistance.

4.3 With whom we share mobile information

The only third party with whom we share your mobile phone number is our SMS service provider (currently Twilio, Inc.), and only to the extent necessary to deliver messages to and from you. Our SMS provider is contractually obligated to use this information only to deliver our messages, and not for its own marketing purposes.

We do not:

Sell mobile information to third parties
Share mobile information with affiliates for their marketing or promotional use
Share mobile information with lead-generation companies
Use mobile information for any purpose other than the messaging you've consented to

Outside of mobile information (covered above), we share information only:

With service providers who help us run our business (e.g., payment processors, shipping carriers, email service providers, web hosting), and only to the extent needed for them to perform their function
To comply with the law when required by a valid legal process (subpoena, court order, regulatory inquiry)
To protect rights and safety when we believe in good faith that disclosure is necessary to investigate fraud or protect a person from harm
With your consent when you ask us to share information with a third party

6. How long we keep information

We retain personal information for as long as needed to provide our services to you, fulfill the purposes described in this policy, and comply with our legal obligations. SMS opt-in and opt-out records are retained for the period required to demonstrate compliance with TCPA, CTIA, and carrier rules — currently at least four years.

7. Your rights

Depending on where you live, you may have the right to:

Request a copy of the personal information we hold about you
Request that we correct inaccurate information
Request that we delete your information (subject to legal retention requirements)
Opt out of marketing communications (including SMS at any time)

To exercise any of these rights, email us at hello@heyzeusbrands.com with the subject line "Privacy Request."

To opt out of SMS messages specifically, reply STOP to any text message from us. We honor opt-outs immediately.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, but we take security seriously and limit access to personal information to people who need it to do their jobs.

9. Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Material changes will be communicated more prominently — for SMS-related changes, by text to opted-in subscribers; for other changes, by a notice on this site.

11. Contact us

If you have questions or concerns about this Privacy Policy or our handling of your information, contact us:

HeyZeus Brands LLC
Attn: Privacy
[EDIT ME: 123 Main Street, City, State 75000]
United States
Email: hello@heyzeusbrands.com

This Privacy Policy is provided for informational purposes and does not constitute legal advice. HeyZeus Brands recommends customers consult applicable state, federal, and international privacy laws for the full scope of their rights.